Support & Downloads

Here at Active-Vision Inc. we support a large variety of products and continue to provide documentation and software to our customers at no extra cost even if your product is no longer under warranty or manufactured. Below you can find our Manuals, Digital Video Recorder Software, Troubleshooting Guides, Firmware, and more.

Analog Digital Video Recorders

SX-360 Downloads


SX-414 Downloads
SX-414 Series Manual


SX-461 Downloads


SX-471 Downloads
SX-471-16 Firmware

HD-TVI Hybrid Video Recorders

SX-5110 Downloads


SX-5120 Downloads


SX-5130 Downloads


HD-SDI Video Recorders

SX-HD2000 Downloads


SX-HD2640 Downloads

Enterprise/Geovision Recorder

SX-500 Downloads


Geovision Downloads


*Note: We do not support your Geovision based systems unless purchased directly from Active Vision Inc. Reinstalling and configuring your own system is at your own risk. For any other support please have your Geovision card serial number ready and contact Geovision technical support directly at +1 (949) 583-1519.