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You have landed on the Active Vision Help Wiki. Here you will find troubleshooting and support information for the products sold on our website. If you can't find what you're looking for, please submit a Support Ticket for help from a technician.

Below are product Help categories with "How To" guides:

  1. Digital Video Recorders (DVRs)
  2. Cameras
  3. Accessories
  4. Baluns
  5. Cable
  6. Power Supplies
  7. Surveillance Packages
  8. Geovision DVR Cards

We do offer direct call in support packages and can help with advanced troubleshooting for an hourly charge. If you are interested please contact a sales rep for more information.

We are continuously updating, improving and adding to our support wiki. While we do our best to be as clear, concise, and accurate as possible, we will inevitably make mistakes. If you see something that is wrong please let us know and we will resolve it as quickly as we can. Active Vision Inc. does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.